ChipsAway Guildford

A : With ChipsAway’s unique SMART (Small to Medium Area Repair Technology) repair system, we can paint small areas such as scuffs, scratches and chips without re-painting the entire panel, which means you can have car repairs carried out to minor damage on your paintwork:
> within a few hours
> to a high quality commercial standard
> at a fraction of the price of traditional body shops

A: There is normally a colour code located on the vehicle (exact location varies with the make and model) from which we can enter the code into a computer database. The computer supplies us with a formula giving the base colours needed and exact quantities in which to mix them.

A: The paint is matched exactly to your specific vehicle using colour chips which show variants even of the same colour code. The paint is then mixed using highly accurate scales which measure to one hundredth of a gram!

A : A common misconception is that the manufacturers manufacture their own paint. They don't, they manufacture cars but use paint from paint manufacturers such as ICI, Dupont, PPG to name but a few. ChipsAway use a specially modified PPG based paint system. The paint has been specially modified to be sprayed outside of a spray booth (they contain no toxic isocyanates) and can be used in a variety of weather conditions.

A : ChipsAway Andy Cornell offer a lifeftime guarantee* on most repairs. If for any reason you have any questions or concerns please do not hesitate to ask.

A : A question we get asked a lot. It is impossible to answer the question without obviously seeing the nature of the work/damage and knowing the number of areas to be repaired. Factors which will influence cost include the size of the repair, colour, deformation (need for fiiller etc) mostly influencing the time and work necessary to complete the repair. ChipsAway Andy Cornell can usually offer discounts for larger volumes of work, for example 2 bumper scuffs and other work conducted at the same time. It is best to either call or send us an e-mail to describe the damage. ChipsAway Andy Cornell will normally be able to give an online quote if you enclose a digital picture. When sending pictures, please send a close up of the damage (from different angles if possible) and a zoomed out picture showing the damage in relation to the rest of the vehicle. It is useful to include in your description, the make, model and colour of your vehicle. The exact colour name is not crucial, just a basic description e.g. light metallic silver, dark blue metallic, bright red e.t.c.

A : It depends on the volume and nature of the work carried out, but generally will be completed same day. Stone chip repairs or scratch removal by polishing and/or touching in will generally be completed within the hour (again dependant on the volume of them. A video showing a typical ChipsAway scuff repair can be seen by clicking on the link below